Create a routine in the check builder. Add your questions, choose answer types and set any approved limits or evidence requirements. Give staff clear instructions and set the schedule for your team.
02
THE LEARNING
Teach the task before it is done.
Create lessons around the actual check, with reference documents, images or a link to a short video. Assign the course to people, an operational role or the site. Add knowledge questions and practical observations, then record manager authorisation separately.
03
THE STAFF MEMBER
Spot the problem.
During a scheduled inspection, a staff member notices a cracked drainage grate beside the swimming pool. The check gives the finding a place to be recorded. If they spot an issue between checks, they can report it separately.
04
THE EVIDENCE
Capture what matters.
They photograph the fault, explain exactly where it is and record what they found. The answer, written context and evidence stay together. If a photo cannot be provided, the reason should be recorded instead of inventing evidence.
05
THE HANDOVER
Bring it into the manager’s view.
Once submitted successfully, the finding is available in CheckControl for the manager to review. Alerts follow the organisation’s notification settings and delivery conditions, giving the team another way to bring the issue to attention.
06
THE MANAGER
Give the next action an owner.
The manager opens the finding, reads the staff member’s notes and reviews the photo. They can set a priority, assign responsibility, add a due date and record what needs to happen next. That gives the follow-up a named owner.
07
THE REPORT
Take the evidence with you.
Download the branded PDF to support a maintenance request or inspection record. For the wider picture, open the interactive report by day and staff member, or export the daily, weekly, monthly or yearly Excel workbook to review missed routines, failures and issues.
The responsible person carries out the work. The manager checks the outcome and records the resolution, including the relevant follow-up notes. The original failed check remains visible, so a resolved issue does not make the initial finding disappear.
Learn the procedure, open assigned checks, record honest answers, explain failures and attach useful evidence. Submit the routine or report an issue when it happens.
MANAGERS
The oversight you need.
Build check routines, assign learning, see completion and missed work, inspect the evidence, assign follow-up and export the record. Check the outcome before closing the issue.
THE RECORD BEHIND THE ROUTINE
Go from a whole month to one failed check.
Open a date. Choose a staff member. Read their answers, inspect the fault photo and download the report. The example below is the working CheckControl report, populated with fictional leisure-centre records.